|
Our
customer service and sales department provide prompt and attentive
assistance to all your individual requirements. Your individual
needs are top priority to our staff. Your complete satisfaction is
our number one concern. If our service ever fails to meet your
requirements or expectations, we urge you to let us know.
Ways to order
ORDERING
INFORMATION:
When placing an order please specify:
- Your Name
- Company Name
- Billing Address
- Shipping
- Address
- Purchase Order Number
- Catalog Number
- Brief Description of
Product
- Quantity
- Price
- Sales Code- (if
available)
Hours of
Operation:
8am to 6pm EST
Prices and
Terms: (Minimum order is
$25.00)
The prices in this catalog/site are US funds
in effect on the publication date and are subject to change without
notice. Please call 1-800-523-6079 or 215-396-0822 to obtain current
price quotations. Payment terms are net 30 days
pending credit approval. C.O.D. shipments are also available. Visa,
MasterCard, and Discover are accepted. Wire transfer accepted
(Contact us via email
or fax for our bank info).
Shipping:
All prices shown are FOB Southampton, PA.
Freight and handling charges are prepaid and added to the invoice.
All orders are shipped via UPS or you may request the carrier and
service of your choice.
Confirmation
Orders:
When mailing confirmation orders please
clearly label the order as a confirmation!
Discounts:
Industrial Instruments offers discounts for
resellers and quantity orders. Please contact your sales person for
pricing.
Return
Merchandise:
If you have the need to return an item for
any reason including repair or calibration, please contact our customer
service department. A return authorization number is required
prior to shipping the merchandise back to us. IIS reserves the right
to apply a restocking charge where applicable.
Quotation
Request:
For items not found on our site/catalog
please do not hesitate to contact us and request a quotation. Please
be sure to provide us with all the information you may have on the
item you are looking for. Written requests can be faxed, mailed or
email. Our professional sales team is available to help you with
questions emailed and special requirements through written or called
in requests.
Design Change:
Due to advances in technology, some items may
differ slightly from their description or appearance in the catalog.
Warranty:
IIS shall not be liable for any injury, loss
or damage, implied or statutory, resulting out of the use or
inability to use an item sold by us. IIS will replace or repair any
item proved to be defective. Before purchasing our instrumentation,
the customer must determine the applicability of the product for its
desired use and the user must assume all risks in connection with
it. IIS sells its products only under the terms and conditions
stated above, IIS will not be bound to terms and conditions stated
by the purchaser in any offer, acceptance, or other contractual
document. Placing an order or accepting delivery of an item shall be
considered acceptance of IIS's terms and conditions.
|
